The Manse on Marsh has recently accepted the “Caring Star” award from Caring.com’s annual consideration. This award has very selective criteria for consideration beginning with a 4-star all-time average rating by customer review and ending with the requirement of at least one 5-star review between Dec. 1, 2014 – Sep. 30, 2015. The Manse on Marsh received an all-time average of 5-stars with 5 5-star reviews during the award timeframe. This is the second consecutive year that the San Luis Obispo County location for the company was awarded this honor.
The Manse on Marsh assisted living campus in San Luis Obispo County used a top of the line Care Planning System which enables the caretakers to fine tune all of the support for their residents. It includes such features as the point system that breaks down care into numerous categories such as medication management, meal reminders, grooming assistance, and more. This individual point system allows for very personalized care plans and also ensures that the resident and their family are only paying for the support they need instead of paying more for one-size fits all option like other assisted living communities.
The CEO and co-founder of Caring.com, Andy Cohen, stated that the “Caring Star” award was intended not only to recognize the quality of businesses like the Manse on Marsh but also help steer prospective residents and their families towards trustworthy communities that had strong reputations and consistently positive reviews. It is well documented in recent studies that most soon-to-be residents use internet-based consumer reviews as the main determination in choosing which community to trust. They value it even more highly than medical professional or in-person recommendations according to studies. In response, the Manse on Marsh Executive Director and CEO Logan Sexton noted that the winning the award a second time simply showed that residents and their families appreciated all the innovative and hard work that their assisted living community staff put into their day to day happiness and care. Be sure to follow Manse on Facebook for continued updates on the facility.